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How can I track my order?
Once your order has been shipped, here’s how to follow your shipment:. Check Your Email:Look for an email from us. This contains your tracking number and a link to follow your package. Track via Your Account:If you created an account during checkout,
What should I do if my product is malfunctioning?
We're sorry to hear you're experiencing issues with your Lone Rider product! Here's what to do:. Check for Common Issues:Review the product manual (on the product page) or our YouTube channel for troubleshooting tips. Many common problems can be reso
What payment methods are accepted?
We currently accept the following payment methods:. Bank Cards & Digital Payment Services:. Apple Pay. Google Pay. Shop Pay. Maestro. MasterCard. Visa. American Express (AmEx). Yes, we also accept bank transfers. Here’s how it works:. Contact Us via
Can I return a product and get a refund?
If you wish to return an unused product, please contact us and let us know your order number and the reason for the return. Any LONE RIDER product can be returned within 30 days of receipt for any reason as long as it’s in original condition and comp
Do you offer discounts or promo codes?
In order to provide the highest quality product, and best customer service, we no longer provide discounts or special offers. The only exception is our annual Black Friday sale, held at the end of November. Follow us on social media:. Facebook: faceb